Altered Emails - Email Marketing

What are Altered Emails?

Altered emails refer to messages that have been changed in some way from their original format or content. These changes can occur intentionally or unintentionally, often impacting the email deliverability and overall effectiveness of email campaigns.

Why Do Altered Emails Matter?

Understanding altered emails is critical because they can affect email performance metrics. Alterations can lead to issues such as spam filters flagging the email, decreased open rates, and lower click-through rates (CTR). This can ultimately harm your email marketing ROI.

Common Causes of Altered Emails

Several factors can lead to altered emails:
Technical Errors: Incorrect HTML coding or issues with the email server can result in changes.
Spam Filters: Email service providers (ESPs) might alter emails to remove suspicious content.
Forwarding: When recipients forward emails, the original formatting or content may change.
Device Compatibility: Emails might display differently on various devices or email clients, leading to unintended alterations.

How to Identify Altered Emails

To identify whether your emails have been altered, you can:
Use Email Testing Tools: Tools like Litmus and Email on Acid help see how your emails render across different platforms.
Monitor Feedback: Pay attention to feedback from recipients about any issues they encounter.
Check Analytics: Anomalies in your email performance metrics could indicate alterations.

Preventing Altered Emails

Here are some strategies to prevent your emails from being altered:
Use Clean Code: Ensure your email HTML is clean and adheres to standards.
Optimize for Devices: Design your emails to be mobile-friendly and compatible with various email clients.
Avoid Spam Triggers: Steer clear of content and formatting that could trigger spam filters.
Test Extensively: Regularly test your emails across different platforms and devices.

Dealing with Altered Emails

If you find that your emails have been altered, here’s what you can do:
Analyze the Cause: Determine why the alteration occurred. Is it due to forwarding, spam filters, or device compatibility?
Adjust Content: Modify your email content to minimize elements that could lead to alterations.
Consult with Your ESP: Work with your Email Service Provider (ESP) to understand and mitigate any technical issues.

Conclusion

Altered emails can have a significant impact on the success of your email marketing campaigns. By understanding their causes and implementing preventive measures, you can enhance your email campaign effectiveness and ensure your messages reach your audience as intended.

Cities We Serve