ePrivacy regulation - Email Marketing

What is ePrivacy Regulation?

The ePrivacy Regulation is a proposed piece of legislation by the European Union aimed at enhancing privacy and electronic communications. It is designed to complement the General Data Protection Regulation (GDPR) and focuses specifically on the confidentiality of communications, digital marketing, and the handling of data in electronic communications.

How Does It Differ from GDPR?

While GDPR addresses general data protection and privacy, the ePrivacy Regulation zeroes in on electronic communications. This includes email marketing, which is a crucial aspect for many businesses. The ePrivacy Regulation will replace the existing ePrivacy Directive, also known as the "cookie law."

What Are the Key Provisions for Email Marketers?

The ePrivacy Regulation includes several key provisions that affect email marketers:
Consent: Obtaining explicit consent from recipients before sending marketing emails.
Transparency: Clearly informing recipients about how their data will be used.
Unsubscribe Mechanism: Providing an easy and accessible way for recipients to unsubscribe from marketing emails.
Data Security: Ensuring the security of personal data collected and stored.

How to Obtain Consent?

Under the ePrivacy Regulation, consent must be freely given, specific, informed, and unambiguous. This means that pre-ticked boxes or implicit consent will not be acceptable. Marketers must use clear and plain language to explain what recipients are consenting to, and it must be as easy to withdraw consent as it is to give it.

What About Existing Contacts?

For existing contacts, marketers must review their current consent mechanisms and ensure they are compliant with the new regulation. If the existing consent does not meet the new standards, it will be necessary to re-obtain consent in a compliant manner.

Impact on Third-Party Data

The ePrivacy Regulation also impacts the use of third-party data in email marketing. Marketers need to ensure that any third-party data used for email marketing has been obtained in compliance with the regulation. This includes verifying that the third party has obtained proper consent from individuals to share their data.

Penalties for Non-Compliance

Non-compliance with the ePrivacy Regulation can result in significant fines. Similar to GDPR, fines can be up to 20 million euros or 4% of the annual global turnover, whichever is higher. This underscores the importance of ensuring compliance to avoid severe financial penalties.

What Steps Can Marketers Take to Ensure Compliance?

To ensure compliance with the ePrivacy Regulation, email marketers should take the following steps:
Audit current email marketing practices to identify areas that need improvement.
Update consent forms to ensure they meet the new standards.
Implement clear and transparent privacy notices.
Ensure an easy and accessible unsubscribe mechanism is in place.
Train staff on the new requirements and the importance of compliance.
Regularly review and update data protection practices to stay compliant.

Conclusion

The ePrivacy Regulation represents a significant shift in how email marketing must be conducted. By understanding the key provisions and taking proactive steps to ensure compliance, marketers can not only avoid hefty fines but also build trust and credibility with their audience. Compliance with the ePrivacy Regulation is not just a legal obligation but an opportunity to demonstrate commitment to data privacy and security.

Cities We Serve