What are Some Challenges of Using Chatbots in Email Marketing?
While chatbots offer many benefits, they also come with challenges:
Technical Complexity: Setting up and integrating chatbots with email marketing platforms can be technically challenging and may require specialized skills. User Resistance: Some users may find chatbots impersonal or intrusive, which could negatively affect their experience. Data Privacy: Collecting user data through chatbots must be done in compliance with data privacy regulations to avoid legal issues.