What Are the Limitations of Using Luis in Email Marketing?
Despite its advantages, there are some limitations to using Luis in email marketing. One challenge is the need for initial setup and training, which can be resource-intensive. Marketers must invest time in training Luis on specific intents and entities relevant to their business. Moreover, while Luis excels at understanding language, it may not always capture the nuances of highly complex queries without detailed configuration. Lastly, data privacy and security are concerns that need addressing, particularly when dealing with sensitive customer information.