To get the most out of abandoned cart surveys, it’s essential to ask the right questions. Here are some examples:
Technical Issues: Did you experience any technical issues while trying to complete your purchase? Cost Concerns: Were the shipping costs higher than you expected? Product Availability: Were the items you wanted to purchase out of stock? Payment Methods: Did you find the available payment methods inconvenient? Discounts or Offers: Were you looking for discounts or special offers?