Once you have collected NPS data, it's crucial to analyze and act on it. Here are some steps to take:
Segment your audience: Identify Promoters, Passives, and Detractors and tailor your email marketing strategies accordingly. Follow up: Reach out to Detractors to understand their pain points and to Promoters to encourage advocacy. Iterate and improve: Use the feedback to continually improve your email content, design, and overall strategy.