Several tools can assist in identifying and understanding your users:
Customer Relationship Management (CRM) Systems: Tools like Salesforce or HubSpot can help you manage and analyze customer interactions. Email Marketing Platforms: Services like Mailchimp and ConvertKit offer features for segmentation, personalization, and analytics. Analytics Tools: Google Analytics and other analytics tools provide insights into user behavior on your website. Survey Tools: Use tools like SurveyMonkey to gather detailed user feedback.