What Type of Content Can You Find in a Help Center?
Help centers offer a wide range of content, including:
How-to Guides: Step-by-step instructions on various tasks, such as setting up an email campaign or segmenting email lists. FAQs: Answers to common questions about the platform, features, and email marketing strategies. Troubleshooting Articles: Solutions to common issues that users might face while using the email marketing tool. Best Practices: Recommendations and tips for optimizing email campaigns, improving open rates, and increasing engagement. Video Tutorials: Visual aids to help users understand complex features and functionalities.