customer feedback requests

Why is Customer Feedback Important?

Customer feedback is crucial because it provides direct insights into what your audience likes or dislikes about your email campaigns. This information can help you to:
- Improve the quality and relevance of your email content.
- Increase engagement rates such as open rates, click-through rates, and conversions.
- Identify and fix pain points that could be causing customer dissatisfaction.
- Build stronger relationships with your audience by showing that you value their opinions.

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