How Can Customer Support Address Email Delivery Problems?
To address email delivery problems, customer support should: - Verify Email Addresses: Ensure the email address provided by the customer is correct. - Check Spam Filters: Advise customers to check their spam or junk folders and mark your emails as 'not spam'. - Whitelist Instructions: Provide instructions on how to whitelist your email address. - Monitor Bounce Rates: Check for hard and soft bounces to identify and resolve underlying issues.