The frequency of soliciting feedback can vary depending on your business and audience. However, it is generally a good practice to:
1. Regularly Schedule Feedback Requests: Include feedback requests in your email campaign calendar, such as quarterly or semi-annually. 2. Post-Purchase Feedback: Request feedback immediately after a purchase or interaction to get timely and relevant responses. 3. After Major Changes: Solicit feedback following significant changes to your products, services, or email campaigns to gauge the impact.