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How Should You Respond to Negative Feedback?

Negative feedback should be handled carefully and constructively:
1. Acknowledge the Issue: Thank the subscriber for their feedback and acknowledge the problem they have raised.
2. Apologize if Necessary: Offer a sincere apology if the issue was due to an error on your part.
3. Provide a Solution: Explain the steps you are taking to address the issue and offer a solution or compensation if appropriate.
4. Follow Up: Check back with the subscriber to ensure the issue has been resolved to their satisfaction.

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