How to Communicate Employee Departure to Subscribers?
Transparency is key when communicating an employee departure to your subscribers. Depending on the employee's role and relationship with your subscribers, you may need to:
Send a Farewell Email: If the employee had a direct relationship with your subscribers, consider sending a farewell email. This maintains transparency and builds trust. Introduce the Successor: In the same email, introduce the person who will be taking over the responsibilities. This helps in maintaining continuity and assures subscribers that the quality of service will remain unchanged.