What Steps Should You Take Before an Employee Departs?
Document Processes: Ensure that all email marketing processes are well-documented. This includes how to create, send, and analyze campaigns. Access Management: Update access to all email marketing tools and platforms, ensuring that someone else can take over immediately. Knowledge Transfer: Facilitate a knowledge transfer session where the departing employee can share insights, tips, and strategies with the remaining team members. Identify Successors: Determine who will take over the departing employee's responsibilities, whether it's an internal team member or a new hire.