How to Optimize Support Information for Mobile Users?
With a significant portion of emails being opened on mobile devices, it’s crucial to optimize your support information for mobile users:
- Responsive Design: Ensure that your email and support center are mobile-friendly. - Clickable Phone Numbers: Make phone numbers clickable so customers can call you directly from their mobile devices. - Short and Clear Links: Use short and clear links to your support pages to make it easier for mobile users to access them.