Asking the right questions can provide valuable insights and leverage during negotiation:
What is included in the pricing plan? Understand the full scope of services and any hidden fees. What level of customer support is available? Determine if they offer 24/7 support, dedicated account managers, etc. Can the services be customized? Ask if the vendor can tailor their offerings to better fit your needs. What are the contract terms? Clarify the length of the contract, renewal terms, and any exit clauses. Are there any case studies or references? Request to see success stories or speak with current clients.