Roles and Responsibilities: Clearly define who is responsible for what actions during an incident. Communication Protocols: Establish how internal and external communications will be handled, including notifying customers. Incident Detection: Methods to identify and verify the occurrence of an incident. Response Procedures: Step-by-step actions to mitigate the impact, such as isolating affected systems. Recovery Plans: Strategies to restore normal operations and data integrity. Post-Incident Review: Evaluate the incident and the response to improve future plans.