high complaint rate

What to Do If You Have a High Complaint Rate?

If you notice a spike in your complaint rate, take immediate action:
Analyze Your Data: Look into your email analytics to identify patterns or triggers for the complaints.
Pause Your Campaigns: Temporarily halt your email campaigns to prevent further complaints while you investigate the issue.
Contact Your ESP: Reach out to your email service provider for guidance and support in resolving the issue.
Revise Your Strategy: Implement the feedback and insights gained from your analysis to improve your future campaigns.

Frequently asked queries:

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