When participating in forums, it's important to ask clear and concise questions. Provide context and specific details about your issue. For example, instead of asking "Why is my open rate low?", you could ask, "I'm using MailChimp for my e-commerce store, and despite A/B testing subject lines and sending at optimal times, my open rates are below 15%. What factors could be contributing to this?" This approach increases the chances of receiving helpful responses.