Here are some best practices for managing incoming messages:
Use an Email Management Tool: Tools like Zendesk or Freshdesk can help you organize and respond to incoming emails efficiently. Automate Responses: Use automated responses for common queries to save time and provide immediate acknowledgment. Prioritize Emails: Categorize incoming messages based on urgency and importance to ensure timely responses. Maintain a Knowledge Base: A comprehensive knowledge base can help your team provide accurate and quick responses. Train Your Team: Ensure your team is well-trained in handling various types of inquiries and using the email management tools effectively.