net promoter score (nps)

How to Implement NPS in Email Campaigns?

Incorporating NPS into your email campaigns can be straightforward. You can use a survey tool or a simple email asking the NPS question. Here are some steps:
Create a dedicated email for the NPS survey.
Include a clear and concise call-to-action (CTA) to encourage responses.
Use a scale from 0-10 for answers.
Follow up with respondents to gather additional feedback.

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