service level

What Factors Influence Service Level?

Several factors can influence the service level in email marketing. These include:
- Deliverability Rates: The percentage of emails that successfully reach the recipients' inboxes.
- Response Times: How quickly the email marketing service provider responds to issues or queries.
- Uptime: The reliability and availability of the email marketing platform.
- Customer Support: The quality of support provided by the service provider, including availability and expertise.
- Compliance: Adherence to regulations such as GDPR and CAN-SPAM.

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