A recall email should be clear and concise, providing all the necessary details that a customer needs to act. This includes:
Product Details: Clearly specify which product is being recalled, including the model number or batch code. Reason for Recall: Explain why the product is being recalled, so customers understand the seriousness of the issue. Instructions for Consumers: Provide clear instructions on what customers should do next, such as returning the product or disposing of it safely. Contact Information: Offer a way for customers to reach out for further assistance, whether through a customer service hotline or email address.