What Should You Do If Someone Complains About Not Being Able to Opt Out?
If someone complains about not being able to opt out, address the issue promptly and professionally. Apologize for any inconvenience caused and manually remove the individual from your email list if necessary. Investigate the issue to identify any technical problems with your unsubscribe process and take corrective action to prevent similar issues in the future. Demonstrating a commitment to respecting opt-out requests can help mitigate any damage to your reputation and maintain customer trust.