A CRM Manager should possess a blend of technical and interpersonal skills. Essential skills include:
Analytical Skills: Ability to interpret data and derive actionable insights. Technical Proficiency: Familiarity with CRM software, email marketing platforms, and data management tools. Creative Thinking: Capability to develop engaging and innovative email content. Project Management: Skills to coordinate and oversee multiple campaigns simultaneously. Communication: Strong written and verbal communication skills to collaborate with teams and interact with customers.