The timing of your event survey can significantly impact the quality and quantity of responses. Generally, surveys can be sent at three different stages:
Pre-Event Surveys: These surveys help gauge expectations and collect preferences. They can guide you in shaping the event to better meet attendee needs. During-Event Surveys: Sent during the event, these surveys capture real-time feedback and can help make immediate adjustments if needed. Post-Event Surveys: These are the most common and are usually sent within 24-48 hours after the event ends. They capture overall satisfaction and detailed feedback on various aspects of the event.