Timing is critical when sending customer alerts. Here are some considerations:
Urgency: Send alerts immediately when the information is time-sensitive, such as security issues or flash sales. Relevance: Ensure the alert is relevant to the recipient's interests and past behavior. Frequency: Avoid overwhelming customers with too many alerts. Find a balance to keep them informed without being intrusive. Time of Day: Consider the best time of day to send alerts based on when your audience is most likely to engage with emails.