Your support team can offer invaluable feedback that can help improve your email marketing strategies. Encourage them to:
Monitor Customer Feedback: Keep track of recurring issues or complaints and report them to the marketing team. Analyze Engagement Metrics: Provide insights based on customer interactions with emails, such as common reasons for unsubscribes or high engagement content. Suggest Improvements: Based on customer feedback, suggest changes to email content, design, or frequency to better meet customer needs.