Measuring customer engagement in email marketing involves tracking several key metrics:
Open Rate: Indicates the percentage of recipients who open your email, reflecting the effectiveness of your subject line. Click-Through Rate (CTR): Measures the percentage of recipients who click on a link within the email, showing how engaging the content is. Conversion Rate: Represents the percentage of email recipients who complete a desired action, such as making a purchase. Bounce Rate: The percentage of emails that were not delivered successfully, which can affect your sender reputation. Unsubscribe Rate: Indicates how many recipients choose to stop receiving emails, often due to irrelevant or excessive messaging.