nps (net promoter score):

How to Measure NPS in Email Marketing?

To measure NPS through email marketing, follow these steps:
Segment your email list to target different customer groups.
Send an NPS survey email asking the key question on a scale of 0-10.
Collect and analyze the responses to categorize them as Promoters, Passives, or Detractors.
Calculate your NPS by subtracting the percentage of Detractors from the percentage of Promoters.

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