small and medium enterprises (smes)

What Metrics Should SMEs Track for Email Marketing Success?

To evaluate the effectiveness of email marketing campaigns, SMEs should track the following metrics:
- Open Rate: The percentage of recipients who open the email.
- Click-Through Rate (CTR): The percentage of recipients who click on a link within the email.
- Conversion Rate: The percentage of recipients who complete the desired action, such as making a purchase.
- Bounce Rate: The percentage of emails that were not delivered to the recipient’s inbox.
- Unsubscribe Rate: The percentage of recipients who opt out of receiving future emails.

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