What To Do If You Receive Multiple Spam Complaints?
If you notice an uptick in spam complaints, take immediate action to investigate and mitigate the issue. Consider the following steps:
Review Recent Campaigns: Analyze recent email campaigns to identify any commonalities that may have triggered complaints. Adjust Frequency: Consider reducing the frequency of your emails to prevent overwhelming your subscribers. Solicit Feedback: Ask your subscribers for feedback to understand their preferences and improve your content. Consult with Your ESP: Work with your ESP to review your email practices and implement recommended changes.